14 March 2012

self-checkout

unless i have a shopping cart full of items (and by "full" i mean, more than 15 individual items), and so long as it is offered, i always use self-checkout at stores. part of me loves the role of the cashier - moving things down the conveyor belt...which doesn't really exist on the self-checkouts, but i can pretend...finding the bar code on an item and scanning it, bagging it strategically so that nothing gets damaged or spoiled. when we were young we had a toy cash register that i just loved. i remember rummaging around the house for things to scan at the "store". part of me chooses the self-check out to be faster. but who am i kidding, it is never faster.

the majority of the time, my self-checkout register gives me enough problems to make the whole process unenjoyable and much longer than it needs to be or would be if i just went to a cashier. the worst is when you have a problem, it requires the help of an employee, and no one is anywhere to be found. then finally, minutes later, one shows up. they simply enter a code and the "problem" is solved. (mind you, there never was a problem - the machine just chose to act up even though i scanned the item properly and put it in a bag as required)

but sometimes i am reckless, in a rush, and don't follow instructions (i had this problem as a young elementary school student too). the other day i was purchasing a single item - parchment paper for my baked sweet potato fries to be placed on in the oven - and it took many minutes more then it should have. the scanning process went just fine. it was the purchasing that took time. i swiped my card, enter the pin number, and the screen just kept freezing on the authorizing screen. meanwhile the checkout screen said to wait for an attendant. like usual, the attendant was nowhere to be found. finally one appears for a few seconds, does something, tells me to use my card. right away i think, yea that is what i have been doing. but i figure he adjusted something to allow it to work. same thing. authorizing. wait for an attendant. the boy is long gone and no one else is around. i push the help button finally in desperation. a women comes by to help. she does the same thing as the first boy, only she continues to explaining to either scan my a&p card or hit the no button. this is what he meant by use my card. seeing as a have an a&p card on my key chain, i swipe away and proceed with success to checkout. if i had just gone to a cashier i probably would have been home already at this point.

there is one thing i forgot to mention. something i am quite proud of. i used to shy away from using self-checkout if i had a produce item to purchase. the thought of weighing it and knowing the code and such intimidated me. i no longer live with this fear. some stores provide a station in the produce section where you can enter the code, weigh it and a sticker will be printed that has a bar code for scanning. but at other locations i simply go to the self-checkout, place the item on the scanner to be weighed, and enter the product code number. if it isn't on a sticker on the item, i simply look it up. though to be honest, there is always a part of me that is afraid i might enter the wrong code and get undercharged and that suddenly some cashier or employ will come after me for the unpaid cents.


3 comments:

kate said...

i used to thoroughly enjoy the self checkout. there was a stop n shop in newark that i would walk to and check out my own items. that is when alex was a wee little lad and jonas was a baby. now that there are three, i am once again completely intimidated by the self-checkout. there is too much potential for problems and more time spent. and i have to buy a LOT more food than i used to...

Liesl Botbyl said...

i wrote a comment yesterday but it disappeared. don't ever try to do your full shopping trip then go through the self checkout............you have to keep stopping and packing up the groceries so it doesn't clog up the belt.

kate said...

i messed up my comment. i meant that hudson was a baby -- not jonas. jonas never even lived in newark.